Yes, we do. Please see our Shipping Info page under International Shipping at the bottom of the page for our 4-step procedure on how to purchase from us including shipping and how to pay for your order. It's simple and easy.
Unfortunately, we do not have a storefront or showroom. We are strictly an online vendor.
You can register to create a new account on our My Account page.
No, you don’t have to create an account. But there are a few advantages if you create an account.
You never have to enter your billing and shipping address again
Find all of your orders, subscriptions and addresses in your account
Download invoices of your orders
No, we do not. Since we are constantly adding new items, our web site is our most update catalog.
Yes, in a plain box labeled from our drop shipping company.
Click here to see our Returns Policy.
Once an order has been placed, it usually cannot be canceled or updated. Due to the streamlined nature of our processing, orders are sent immediately to shipping and we are usually unable to retrieve individual packages due to the high volume of orders.
In attempt to cancel or update your order, please send your request immediately after placing your order to us at customerservice@monsterdildos.net.
If a cancellation can be honored, store credit for the cancellation will be issued.
Once you place an order with Monster Dildos, you should receive a confirmation email within a few minutes, if you don't see one, please check your spam folder. If for some reason you still haven't received one, please contact us and we will send you your confirmation information.
All orders will be processed and shipped out between 1-2 days, with weekends and holidays excluded. Once the order is processed, you will be emailed a tracking number so that you can track the progress of your shipment.
Our shipping rates vary depending on the shipping method selected and delivery destination. Once you enter your address during the checkout process your rates will be calculated. These rates are also based on the number of items purchased, weight, size & geographical location to where the shipment is going for your order.
We know you're excited to receive your new Monster Dildos toy! After allowing for our initial order processing time, standard shipping usually taking 5 - 7 business days to arrive, and expedited shipping taking 1-3 business days depending on your choice at checkout. This applies for the lower 48 contiguous States in the US only.
Once your order is processed and shipped, you will receive an email containing the tracking information by the end of the business day. You can also contact our Customer Service team for the shipment information.
You qualify for free shipping when you spend $125.00 or more with Monster Dildos!
While this is extremely rare, we understand that things can happen. Please see our Returns Policy for answers to this question.
